The information you provide
At various times you may contribute your personal data to us. When you reserve a property, we need to know some or all of the following: your full name, address, telephone number, email address and method of payment. Our primary purpose in collecting your personal data is to provide you with the services you requested, such as reserving a property.
We may use your email address for enewsletters or to contact you regarding your reservation.
We do not provide information to third parties.
We work to protect the security of your information by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We use encryption to protect your information contained in our customer list.
We use a firewall to protect against unlawful intrusion.
We limit access to your information on a ‘need to know’ basis.
We reveal the last 4 digits of your credit card numbers when emailing a reservation statement to you.
Our reservation software, Escapia, uses VeriSign which is a trusted provider of internet services for a secure website. Once you enter your credit card information onto our website, and the hold is converted to a reservation, the credit card information is placed in your contact record and into the folio of the reservation for payment purposes. Only the last 4 digits of your credit card are revealed.
Escapia does not use this information for anything. PCI Compliance requires that ALL credit card numbers stored in the system be encrypted, and Escapia is in compliance with this requirement. Escapia always encrypts credit card numbers when they are stored in the database. They do, however, have the ability to decrypt these numbers when the full display of the number is necessary for operational reasons.
In using or accessing any part of our website or links, you have expressly agreed that Lake Tahoe Lodging Company and its respective employees, will assume no responsibility for loss of data, damages or third party sites; and will not be liable for any loss, damage, injury or claim due to due to personal use of this website or links associated with it, including failure of performance, error, interruption, defect or computer virus that may arise from use of this site. No system can guarantee absolute security. However, we take every reasonable precaution to assure that your data is secure.